Terms & Conditions
Last Updated: September 01, 2026
Welcome to Biospa Shop. These Terms & Conditions govern your use of our website and the purchase of products from Biospa Shop. By accessing our website or placing an order, you agree to these terms.
1. About Biospa Shop
Biospa Shop provides customers with access to a selection of skincare, self-care, wellness, bath, body care, and related products.
We aim to provide accurate product information and a convenient shopping experience. Product availability may change from time to time.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with the operation or security of the website.
- Not use our website or content for fraudulent or unauthorized purposes.
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, or website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.
However, product colors and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, update product information, or change product availability at any time.
4. Pricing
All prices displayed on the website are subject to change without prior notice.
The price applicable to your order is the price displayed at the time you complete your purchase, unless an obvious pricing or technical error has occurred.
Any applicable shipping charges, taxes, or other fees will be displayed during checkout where applicable.
5. Orders
When you place an order, you are submitting a request to purchase the selected products.
After receiving your order, we may send an order confirmation to the email address you provide. An order confirmation does not necessarily guarantee that the order can be fulfilled.
We reserve the right to cancel or decline an order in circumstances such as:
- Product availability issues.
- Incorrect pricing or product information.
- Payment authorization problems.
- Suspected fraudulent or unauthorized activity.
- Errors in shipping or billing information.
If we cancel an order after payment has been received, we will provide an appropriate refund for the amount paid for the canceled order.
6. Payments
Payments are processed through the payment methods made available during checkout.
You agree to provide valid and accurate billing and payment information.
We do not intentionally retain complete payment card information on our own systems when payment processing is handled by third-party payment providers.
7. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided for convenience and may vary because of carrier delays, weather, holidays, incorrect address information, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery information when placing an order.
8. Returns and Refunds
Returns, refunds, exchanges, and related requests are handled according to our Refund & Returns Policy.
Please review that policy before making a purchase so you understand the applicable requirements and procedures.
9. Product Use and Information
Products purchased through Biospa Shop should be used according to the manufacturer’s instructions and any applicable warnings or directions provided with the product.
Product descriptions and general information provided on our website are intended to help customers understand the products and are not intended to replace professional medical, dermatological, or other professional advice.
If you have questions about whether a product is appropriate for you, consult an appropriately qualified professional.
10. Intellectual Property
Unless otherwise stated, content on the Biospa Shop website, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to Biospa Shop.
You may not reproduce, copy, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.
11. Third-Party Services
Our website may use third-party services for functions such as payment processing, shipping, analytics, website functionality, or other services.
Your use of those services may also be subject to the third party’s applicable terms and policies.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Maintenance, technical problems, updates, or circumstances outside our control may occasionally affect website availability.
13. Limitation of Liability
To the extent permitted by applicable law, Biospa Shop will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products purchased through the website.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
14. Changes to These Terms
Biospa Shop may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable requirements.
The updated version will be posted on this page with a revised Last Updated date.
15. Governing Law
These Terms & Conditions are governed by the applicable laws of the jurisdiction in which Biospa Shop operates, unless otherwise required by applicable law.
Any disputes will be handled in accordance with applicable legal requirements.
16. Contact Us
If you have any questions about these Terms & Conditions, your order, or our services, please contact Biospa Shop through the contact information provided on our website.
